Privacy Policy

Last Updated: 07.10.25

Welcome to NASQ (“we”, “our”, “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you visit our website [www.nasq.ae], place an order, or interact with our services.

1. Information We Collect

We collect information to ensure we can deliver your flowers and provide a smooth shopping experience. This may include:

Personal details: Your name, phone number, email address, and delivery address.
Payment information: Credit/debit card details (processed securely through our payment partner — we never store your card data).
Order details: Recipient’s name, delivery address, and message card content.
Technical information: Your IP address, browser type, and browsing activity on our website, collected through cookies for analytics and service improvement.

2. How We Use Your Information

We use your personal data to:

Process and deliver your flower orders accurately.
Communicate with you about your purchase, delivery, or any inquiries.
Improve our website and overall customer experience.
Send you special offers, promotions, or updates (only if you have opted in).

3. Sharing Your Information

Your privacy is our priority. We only share your information when necessary to operate our services, such as:

Delivery partners to ensure your flowers are delivered on time.
Payment service providers to process secure online transactions.
Authorities or regulators if required by UAE law.

We do not sell, rent, or trade your personal information

4. Data Security

We take data protection seriously. Your information is stored securely, and transactions are encrypted using industry-standard SSL technology. Sensitive data such as payment details are handled only by trusted third-party payment processors

5. Cookies

NASQ uses cookies to personalize your browsing experience and analyze website performance. You can choose to disable cookies through your browser settings, though this may affect certain website features.

6. Your Rights

Under applicable UAE data protection principles, you have the right to:

Access or correct your personal information.
Withdraw your consent to marketing communications.
Request deletion of your personal data, where legally permitted.

To make such requests, please contact us at privacy@nasq.ae.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please reach out to us:

NASQ Dubai, United Arab Emirates
Email: privacy@nasq.ae

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